Returns

RETURN POLICY

Our returns guarantee entitles you to return the product if there is a goods are damaged, or there is a fault. You have the right to open the package and check the contents but the product must be returned unused to us within 7 days after you received it. All original packaging, price labels etc. shall be returned with the product without having been tampered with. The costs incurred for returning an item are at customers' own costs..

Exchanges and returns for store credit will be processed free of charge. Returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $7, which will be deducted from the amount to be refunded. Original shipping charges are non-refundable.

  • Merchandise must be returned within 7 days of receipt.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all original tags attached.
  • Any merchandise purchased at discount or on sale cannot be returned.
  • Customers may begin the return process by contacting us at support@cultriot.com, stating reason for return.

RETURNS/EXCHANGES

Exchanges and returns for store credit will be processed free of charge. Returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $7, which will be deducted from the amount to be refunded. Original shipping charges are non-refundable.

To begin your return or exchange, please contact us at support@cultriot.com

To return or exchange an item please follow the steps below:

  1. Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
  2. Mail your return to address provided to you via email.
  3. Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund. 

REFUNDS

  • Refunds will be processed within approximately 3 to 7 business days after we receive your return.
  • Original shipping charges are non-refundable.
  • Import duties/taxes and customs fees are non-refundable.
  • All refunds are subject to a $7 processing & handling fee, which will be deducted from your refund amount.